Research Note Apr 06 Income recovery for most retail financial services markets in Asia Pacific in 2017 ... 3541
Research Note Jan 06 Indonesia: Bank Central Asia and Bank Mandiri—Spurring retail loans and exploring digital lending ... 7363
Research Note Jan 05 Hong Kong banks: increasing retail operations under a tighter regulatory regime ... 5844
Research Note Feb 03 Retail banking in the United Arab Emirates: Evolving and already competitive ... 4044
Interviews Feb 12 Interview: “We’re more of a customer-driven wholesale bank that acquires and distributes” ... 2616
Research Note Feb 17 Democratisation of banking services puts focus on relationships over products ... 3271
Research Note Feb 24 East and West African banks close gap with regional industry leaders in South Africa ... 3542
Research Note May 29 Banks embrace digital innovation but find it hard to make substantial changes to its conventional business model ... 3297
Proceedings Report Sep 18 Peer-to-peer in Southeast Asia: Must disruptors turn to collaborators? ... 3780
Co-published Jan 02 Mainstreaming small and medium enterprises into the Philippines’ formal financial system ... 52825
Research Note Jan 19 Digitisation efforts by large Australian banks boost customer satisfaction ... 4708
Research Note Jan 29 Creating the next level of client engagement with the Internet of Things ... 4240
editorial Mar 22 Blom Bank’s Chahwan receives The Asian Banker Retail Financial Services Leadership Achievement Award in the Middle East 2018 ... 2702
editorial Mar 22 Bank of East Asia’s Hui receives The Asian Banker Retail Financial Services Leadership Achievement in Asia Pacific Award 2018 ... 2949
Interviews Aug 29 AL Ahli Bank’s Lockie: “We wanted to make sure that our foundation is ready to be able to adapt what is to come from digital offerings” ... 5538
Research Note Jan 01 Standard Chartered Asia Pacific leads push in bringing greater flexibility and mobility to its front-line ... 906
Case Study Nov 13 Most improved retail bank in Asia Pacific, Middle East and Africa Ping An Bank has successfully transformed its operating structure into a modern one, prioritizing asset-light and capital-light structures to allow f... 3957
Post Event Report Oct 12 BSP's deputy governor Fonacier: "We will ensure a "Balanced, Systematic and Progressive/ Prudent" approach to financial innovation" ... 4839
Research Note Dec 05 Top digital retail financial services provider in the Asia Pacific, Middle East and Africa The most competitive digital retail financial institutions come all but from China, and the elite club of the top 10, representing all non-bank financ... 10808
Datafiles Dec 20 China, India and Thailand payments surge ahead These are the leading countries where new payment options are creating new opportunities and disrupting the incumbents ... 11316
Interviews Jan 01 FINANCIAL SERVICES INDUSTRY OUTLOOK FOR 2019 David Lynne, Deutsche Bank’s new head of global transaction banking in Asia Pacific and country head of Singapore discussed his key priorities... 1575
Research Note Aug 27 BankQuality Rankings 2020: Consumers will dictate the winners and losers in the digital era The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region on their enga... 9414
Research Note Nov 25 Big tech disruptors find dividends of financial services come at a price Tech giants, which make up some of the world’s largest companies, are muscling into traditional banking spaces. But whether they want to crush the t... 7660
Current Account Dec 04 Grab-Singtel, SEA Group, ANT and Chinese consortium win new digital bank licences in Singapore After a COVID-19 led delay, the Monetary Authority of Singapore finally announced the winners of four of five digital banking licences that it planned... 6740
News Analysis Feb 22 DBS 2020 net profit falls 26% as fourth quarter performance reveals weakness DBS full-year 2020 net profit fell 26% to SGD 4.72 billion ($3.5 billion) despite record operating profit of SGD 8.43 billion ($6.3 billion) as total ... 5288
Trendwatch Mar 15 What will ASEAN payment integration achieve? ASEAN member countries have taken steps to advance cross-border interoperability of standardised quick response (QR) code for payments and introduce... 8706
Current Account Mar 02 HSBC Holdings chooses Asia to accelerate business growth after plans to sell its US retail business HSBC Holdings is looking to focus capital from its underperforming businesses in Europe and the United States and invest $6 billion in Asia over a per... 7276
Current Account Apr 26 Citi exits consumer banking to grow Asia wealth management business to $450 billion by 2025 US multinational investment bank and financial services company Citi plans to shut down its consumer banking operations in 13 countries... 7940
Trendwatch May 21 Central banks work to link multiple CBDCs across borders Several countries all over the worl in various stages of developing central bank digital currencies (CBDC) . In a survey of 46 central banks, BIS foun... 10137
Research Note Jul 23 Mox and ZA Bank lead Hong Kong’s virtual bank race A year after Hong Kong issued eight digital banking licences, Mox and ZA Bank have emerged as the early leaders. Together with WeLab, the three banks ... 13520
Research Note Aug 02 Ping An Bank pips incumbent CMB and regional peers CBA, Stanchart and DBS to emerge best retail bank in Asia In 2020, Ping An Bank outperformed its domestic and regional retail banking peers not only in its business growth but also its technology capabilities... 8735
report Jun 15 BankQuality Rankings 2022: Changing consumer behaviour and digital services drive customer engagement South Korea’s kakaobank is the most recommended retail bank in Asia Pacific in 2022, the second time that the standalone digital bank has topped the... 13651
Co-published Jan 25 Ping An’s cloud-native technology accelerates digital transformation and Smart Bank implementation By the end of 2021, 28% of Ping An Bank’s applications, some 1,700, had been built based on a new cloud- native platform... 6532
Perspectives Mar 15 Starling’s Engine grows SaaS business with mobile-first platform Sam Everington, CEO of Engine, Starling Bank’s technology arm, discussed the advantages of the cloud-native and modular Software-as-a-Service bankin... 6747
Press Release Jun 20 Bill Winters leads StanChart’s strategic shift, refocusing on Asia for profitability and market share Bill Winters, CEO of Standard Chartered, has been recognised as the inaugural Global CEO of the Year at the Leadership Achievement Awards 2023. Winter... 9387
Excerpts Sep 26 StanChart Ghana invests in digital tech to boost retail business Standard Chartered Ghana adopted a new business strategy to improve customer service and promote digital platform usage... 6809
Excerpts Oct 03 Security Bank elevated retail banking through digitalisation and fintech collaboration Rahul Rasal, head of retail banking at Security Bank, is driving the bank's growth in retail banking and its transition to a digital, open-banking fut... 4700
Research Note Feb 26 Nominations are in for Global Retail Finance Leader of the Year 2024 TAB Global’s annual Retail Finance Leader of the Year award recognises outstanding contributions to sustainable banking and institutional transforma... 5090
Excerpt Feb 02 Trust Bank aims to become fourth largest retail bank in Singapore Dwaipayan Sadhu, CEO of Trust Bank, explains the company's plans to become Singapore's fourth largest digital retail bank. Backed by Standard Chartere... 2925
Research Note Feb 28 Nominations are in for Retail Finance Leader of the Year 2024 in Asia Pacific TAB Global’s annual Retail Finance Leader of the Year in Asia Pacific award recognises outstanding contributions to sustainable banking and institut... 5720
Trendwatch Mar 11 Unveiling the future of finance, embracing a new digital horizon TABInsights’ global benchmarks in retail and digital banks, and financial platforms, signal a significant shift towards digital transformations... 5145
Interviews Mar 18 Trust, partnerships, and open banking key to BPI’s growth in the Philippines Bank of the Philippine Islands is expanding its reach and deepening retail loan market impact by enhancing digital and physical networks, embracing op... 8541
Excerpt Feb 20 HNB drives growth amid Sri Lanka's economic odds Hatton National Bank (HNB) defies Sri Lanka's macroeconomic constraints by delivering outstanding retail banking performance in 2023. Sanjay Wijemanne... 2455
Trendwatch Aug 07 Accelerating digital transformation in retail finance The 2024 Excellence in Retail Finance programme highlighted how digital transformation and technological advancements are reshaping retail finance, fo... 2397
TABLive Jun 15 Income recovery for most retail financial services markets in Asia Pacific in 2017/2018 ... 3962
Interviews Jul 19 "Be angry, be hungry, for good" Emmanuel Daniel, chairman, The Asian Banker, outlines the profiles of several digital entrepreneurs to remind bankers the skill, talent and passion th... 8576
Awards Ceremonies Oct 20 Taiwan Awards 2021 E.SUN Bank, CTBC Bank, HSBC (Taiwan), Taipei Fubon Bank and Bank SinoPac won at The Asian Banker Taiwan Awards programme. 71 shortlisted applications ... 6714
Interviews Mar 29 Ukraine’s ambassador Zelenko: “Financial services community can contribute to stopping Russia's war” Ukrainian ambassador Kateryna Zelenko, in an exclusive conversation with The Asian Banker's Emmanuel Daniel and Mathew Welch discussed the implication... 33460
Interviews Feb 21 SBI’s Krishnan: “We prioritise high availability, scalability and security” Vidya Krishnan discusses YONO’s global expansion and its integrated super app strategy, catering to diverse customer needs with over 60 million regi... 2279
Speeches and Presentations Mar 08 Digital Banking Annual Meeting 2024: Shaping the future through AI Industry leaders converged in Seoul to explore the transformative potential of emerging technologies like AI and blockchain, and highlighted the imper... 9693
Interviews Nov 29 HashKey Group to strengthen Web3 ecosystem, ramp up offerings At Hong Kong FinTech Week 2023, Anna Liu, general manager of tokenisation at HashKey Group, and Leo Li, CEO of the subsidiary HashQuark, talked about ... 1221
Speeches and Presentations Mar 08 Digital Banking Annual Meeting 2024: Shaping the future through AI Industry leaders converged in Seoul to explore the transformative potential of emerging technologies like AI and blockchain, and highlighted the imper... 1486
Interviews Jan 01 SBI’s Krishnan: “We prioritise high availability, scalability and security” Vidya Krishnan discusses YONO’s global expansion and its integrated super app strategy, catering to diverse customer needs with over 60 million regi... 898
Interviews Jan 01 SBI’s Krishnan: “We prioritise high availability, scalability and security” Vidya Krishnan discusses YONO’s global expansion and its integrated super app strategy, catering to diverse customer needs with over 60 million regi... 882
Interviews Jan 01 CTBC aims to transform retail banking with sustainable, AI-enabled and customer-centric innovation CTBC Bank aims to redefine retail banking by leveraging generative artificial intelligence, championing sustainability, and tailoring services to div... 129
Leadership Awards Feb 22 CTBC Bank’s Amy Yang strengthens retail franchise dominance, expands inclusive and sustainable finance Amy Yang, Retail Banking Group CEO at Taiwan’s CTBC Bank, was recognised as the Retail Finance Leader of the Year in Asia Pacific for 2025 at the TA... 889
Trendwatch Feb 24 Digital and retail banking trends in 2025 The digital and retail banking sectors continue to evolve, driven by innovation, rapid development and adoption of generative artificial intelligence ... 639
Institutional Awards Feb 21 Standard Chartered, Industrial Bank of Korea, First Bank of Nigeria and WeBank recognised for excellence in retail, digital finance, SME banking and wealth management in Asia Pacific and Africa Standard Chartered and its Hong Kong subsidiary, Industrial Bank of Korea, First Bank of Nigeria and WeBank were recognised at The TAB Global Excellen... 781