Case Study Nov 15 Emirates NBD leverages on virtual assistant for phone banking optimisation While steering the calls, Eva reduced incorrect routing by 73% and has also resulted in overall 50% reduction in the time taken to digitally serve a c... 7695
Interviews Jan 30 Standard Chartered's Gorriz and Kundu: "Delivering digital solutions in 5 seconds" Customised services, leveraging augmented intelligence and delivered quickly, are essential for meeting the needs of consumers and corporates alike... 5885
Current Account Jan 01 SmartStream powers payments and profits with leading-edge technology SmartStream is upgrading its solution sets, expanding them to include virtual payments, and enhancing control across the value chain.... 242
Current Account Dec 04 Grab-Singtel, SEA Group, ANT and Chinese consortium win new digital bank licences in Singapore After a COVID-19 led delay, the Monetary Authority of Singapore finally announced the winners of four of five digital banking licences that it planned... 6740
Research Note Jul 23 Mox and ZA Bank lead Hong Kong’s virtual bank race A year after Hong Kong issued eight digital banking licences, Mox and ZA Bank have emerged as the early leaders. Together with WeLab, the three banks ... 13520
Speeches and Presentations Oct 19 "The three faces of wealth" Emmanuel Daniel, founder of The Asian Banker and Wealth and Society, discussed the three faces of wealth. He talked about wealth as an asset, its role... 3278
Research Note Feb 07 AI and big data-based apps provide strong potential to drive hyper-personalisation The banking industry is using AI and data strategies to meet customer preferences, focusing on digital culture, secure operations, and partnerships to... 5656
Profile Nov 07 Cher Wang, Taiwan's tech titan and philanthropist powering change across borders Cher Wang, co-founder and chairperson of HTC Corporation and VIA Technologies, has not only revolutionised the technology industry but also made a las... 5839
Speeches and Presentations Apr 02 Mox’s Barbaros Uygun: “Refrain from tech innovation as a primary goal" Barbaros Uygun, CEO, MOX Bank, in his keynote speech at The Asian Banker Finance Vietnam 2022, shares the story of how Mox became a leading digital ba... 35013
Speeches and Presentations Jan 01 Personalisation and virtual reality to disintermediate conventional banks Even as the banking industry transitions from conventional institutions to digital banking, it is being outpaced by personalised, decentralised financ... 358
Interviews Jul 17 BCS leverages AWS cloud solution for cross-border real-time payments Cloud-based infrastructure plays a crucial role in enabling digital cross-border instant payment systems between Singapore and India... 9706
Interviews Oct 26 Techcombank’s Jens Lottner: “Our two new buildings merge traditions with a digital future” CEO Jens Lottner shared Techcombank’s innovative approach and vision following the opening of its headquarters in Hanoi and Ho Chi Minh City in Viet... 6046
Interviews Nov 29 HashKey Group to strengthen Web3 ecosystem, ramp up offerings At Hong Kong FinTech Week 2023, Anna Liu, general manager of tokenisation at HashKey Group, and Leo Li, CEO of the subsidiary HashQuark, talked about ... 1221
Interviews Sep 06 How will BNY’s innovations drive the future of cross-border payments in Asia Pacific Jennifer Barker, global head of treasury services and depositary receipts at BNY, discussed the rapid evolution of cross-border payments in Asia Pacif... 5283
Interviews Jan 01 unpublish How will BNY’s innovations drive the future of cross-border payments in Asia Pacific Jennifer Barker, global head of treasury services and depositary receipts at BNY, discussed the rapid evolution of cross-border payments in Asia Pacif... 3253
