Research Note Feb 03 Retail banking in the United Arab Emirates: Evolving and already competitive ... 4043
Research Note Feb 16 Banks need to leverage their superior product knowledge to stay relevant ... 3966
Research Note Feb 17 Democratisation of banking services puts focus on relationships over products ... 3271
Research Note Nov 02 Hostile environment casts doubt on the future of mobile-only fintech banks ... 3894
Case Study Jul 29 Enhancing operational efficiency and transforming mortgage experience through a cloud platform ... 3036
Research Note Jan 01 The Future of Finance Summit - Leadership in the digital economy track round-up ... 2613
Research Note Jan 01 The future of wealth - how modern technology affected investing and entrepreneurship ... 2622
Research Note Jan 01 TAB FOF Frictionless Roundup - edit kd ( Without Standfirst and bullets) ... 2610
Research Note Jan 01 TAB - Markets are now disrupted - edit kd ( Without Standfirst and bullets) ... 2609
Case Study Nov 13 Most improved retail bank in Asia Pacific, Middle East and Africa Ping An Bank has successfully transformed its operating structure into a modern one, prioritizing asset-light and capital-light structures to allow f... 3957
Opinions Apr 02 Banks’ online channel features: Bridging towards treasury management systems (TMS) ... 4653
Opinions May 20 globaliD's Kidd on future exchange society: The what, the who, and the why Greg Kidd, co-founder and CEO of globalID, postulates a few possible paths for the future exchange society. Greg Kidd will be a speaker at the Futur... 6594
Interview Jun 18 Westpac's Duncan: “We need to welcome partnerships to drive innovation” Westpac chief development officer Macgregor Duncan spoke about the importance of partnerships in driving innovation... 5409
Research Note Jun 23 Total e-wallet size in Indonesia likely to hit $15 billion by 2020 Indonesia is seeing exponential growth in mobile payments spurred by a robust fintech landscape, though usage remains uneven and limited... 20993
Research Note Jul 22 Number of digital platform outages in Australia rose sharply in 2018 Sharp rise in electronic payment incidents in Australia resulted in substantial customer disruption in 2018.... 4396
Interview Sep 10 BCA’s Setiaatmadja: “Accelerating digital strategy vital to growing customer base and business stability” The president director of Bank Central Asia (BCA), Jahja Setiaatmadja, talks about how accelerating the bank’s digital transformation has helped in ... 9381
Research Note Aug 27 BankQuality Rankings 2020: Consumers will dictate the winners and losers in the digital era The inaugural BankQuality™ Consumer Survey and Rankings interviewed 11,000 bank customers in 11 markets across the Asia Pacific region on their enga... 9414
Research Note Aug 28 Retail Awards 2020: Best players focus on digital engagement and customer-centric ecosystems amid uncertain environment At the International Heads of Retail Finance Virtual Meeting on 28 August 2020, leaders from over 22 institutions in Asia Pacific, the Middle East and... 7047
Research Note Dec 11 Banque Saudi Fransi, Commercial International Bank and Emirates NBD lead consumer rankings in the Middle East The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their e... 7098
Datafiles Oct 15 Thirteen most profitable digital banks in Asia Pacific upped earnings by 49% in 2019 Digital banks in Asia Pacific witnessed improving overall profitability in FY2019. Although some digital banks’ net profit in FY2020 has been affect... 13704
Co-published Dec 18 SCB’s new payment hub boosts processing capacity and business growth Siam Commercial Bank and IT partner FIS implemented a future-proof payment hub to increase processing capacity and shorten product development cycle. ... 7605
Research Note Dec 29 StanChart Kenya is Most Recommended Retail Bank in Africa; Nedbank, Capitec Bank, CalBank, and Guaranty Trust Bank lead multiple consumer rankings Customers decide which banks in the Africa region stood out from the rest and were most helpful during COVID-19 following the result of the BankQualit... 8668
Current Account Feb 23 Top Indian banks increase investments in technology India’s financial payments and banking industry is expected to invest more on new technologies and improve existing infrastructures and capabilities... 7636
Research Note Mar 02 Raast set to revolutionise digital payments in Pakistan Market development, operational challenges, and payment preferences are going to shape consumer engagement with the new instant payment platform... 19105
Current Account Mar 15 LINE BK tops two million users in Thailand LINE BK, the first social banking platform in Thailand, has exceeded two million users within four months from its launch in October 2020. LINE BK reg... 7097
Current Account Apr 01 Revolut moves into US and UK online banking race Fintech startup Revolut has applied for a banking licence in the US and UK in a bid to make inroads into the online banking business in the two econom... 6044
Research Note Jul 23 Mox and ZA Bank lead Hong Kong’s virtual bank race A year after Hong Kong issued eight digital banking licences, Mox and ZA Bank have emerged as the early leaders. Together with WeLab, the three banks ... 13520
Interviews Jul 07 GCash's Martha Sazon: “We became profitable three years ahead of target” Martha Sazon, president and CEO of Mynt/GCash, discussed the rapid growth of the fintech company, how being cloud native helped it be... 21614
Interviews Jan 03 ICICI’s Jha: “We approach customers as ‘One Bank’ with the entire bouquet of services” ICICI Bank reported significant business growth in the first half of FY 2023-24, with increases in operating income and net profit driven by strong cr... 3452
Excerpt Jan 25 GXS to leverage its ecosystem for sustainable profit Charles Wong, CEO of GXS Bank, leads the charge in Singapore's digital banking landscape, targeting underserved segments with innovative solutions. Ba... 1757
Interviews Sep 02 BNCTL upgrades to boost financial services Antonio Vitor, chairman and CEO of BNCTL, discussed the bank’s technology upgrades and how they are helping expand financial inclusion and drive gro... 2725
Interviews Sep 03 J Trust Bank overhauls legacy system Cho Won June, director of information strategy and technology at J Trust Bank explained how the bank is tackling the challenges of outdated legacy sys... 2191
Interviews Sep 11 LOLC Cambodia drives financial inclusion with new technology Duleep Liyanage, CIO at LOLC Cambodia, shared how the bank is using modern technology to expand financial inclusion and improve customer service acros... 2290
Interviews Jan 01 Unpublish LOLC Cambodia drives financial inclusion with new technology Duleep Liyanage, CIO at LOLC Cambodia, shared how the bank is using modern technology to expand financial inclusion and improve customer service acros... 755
Co-published Dec 31 Cathay United Bank wins record number of awards in 2024 Cathay United Bank has been recognised with nearly 90 awards as of November 2024, underscoring its achievements in areas such as wealth management, d... 1671
TABLive Dec 20 VoiceVault’s Webb: “Voice biometrics is as strong as other leading biometric technologies” ... 2580
Interview Jul 24 Ping An Bank’s Xie: “Those who focus on technologies will be the winners” Ping An Bank chairman Xie Yonglin talked about the bank’s transformation journey into a leading retail financial services provider, the evolution o... 13324
Sponsored Aug 14 Vietcombank – Growing a strong customer-centric retail banking franchise Thomas William Tobin, Head of Retail Banking Group, Vietcombank, shared the outstanding 2019 results of the bank which earned it the Best Retail Bank ... 15393
Interview Sep 13 TMB Bank’s Anghel: “Stay focused and impatient” The head of digital and user experience at TMB Bank, Robert Anghel, discusses how the bank is focusing on consumers’ growing appetite for digital se... 10896
Interview Oct 06 DWS’ Plein: “The large growth in ESG strategies will kick in in 2021” Oliver Plein, global head of investment specialists ESG at DWS discusses how sustainability related regulations and investor demand have driven ESG in... 181
Interview Dec 23 BSP's deputy governor Tangonan on financial inclusion, digital transformation, CDBCS and new payments infrastructures Mamerto Tangonan, deputy governor of BSP, discussed the latest developments in the Philippine’s journey to digitalising its financial ecosystem. He ... 19020
Interviews Feb 06 UNO Digital Bank aims to simplify and elevate banking in the Philippines Senior executives of the bank discussed their advancements in the Philippines in line with their goal of providing a comprehensive financial services ... 2772
Awards Ceremonies Jun 07 Role of strong and sustainable leadership in the financial services industry The Excellence in Retail Finance and Technology Innovation Hong Kong Awards 2024 held recently, recognised the achievements in digital and retail bank... 1776
Interviews Jun 24 PVcomBank to reach five million customers in a year with AI Trinh Vinh Hien, chief technology and digital officer of Vietnam’s PVcomBank, and Ramki Ramakrishnan, managing director for Asia Pacific at Temenos,... 2460
Interviews Jan 01 PVcomBank to reach five million customers in a year with AI Trinh Vinh Hien, chief technology and digital officer of Vietnam’s PVcomBank, and Ramki Ramakrishnan, managing director for Asia Pacific at Temenos,... 1070
Co-published Sep 19 Standard Chartered elevates the mobile banking experience in Hong Kong with innovative features and advanced UI/UX The revamped mobile banking app, SC Mobile Next Gen, provides innovative features that address customer demands for intuitive navigation, streamlined ... 2987
Interviews Sep 10 CHID Bank modernises for Myanmar’s regulatory shift Soe Sandar Aung, head of core and digital banking at CHID Bank, discussed how the bank is updating its operations to meet new regulatory demands, focu... 2609