Case Study Nov 13 Most improved retail bank in Asia Pacific, Middle East and Africa Ping An Bank has successfully transformed its operating structure into a modern one, prioritizing asset-light and capital-light structures to allow f... 3957
Research Note Dec 11 Banque Saudi Fransi, Commercial International Bank and Emirates NBD lead consumer rankings in the Middle East The inaugural BankQuality™ Consumer Survey and Rankings in the Middle East interviewed 3,000 customers in three key markets in the region on their e... 7098
Research Note Dec 29 StanChart Kenya is Most Recommended Retail Bank in Africa; Nedbank, Capitec Bank, CalBank, and Guaranty Trust Bank lead multiple consumer rankings Customers decide which banks in the Africa region stood out from the rest and were most helpful during COVID-19 following the result of the BankQualit... 8668
Trendwatch Jul 23 Concentration of cloud providers raises financial stability risks The use of cloud technology is gaining traction among financial institutions due to the efficiency, scale and saving that it affords. However, regulat... 12289
TABLive Jan 01 Bank Central Asia taps digital technology and huge personnel to improve customer experience Indonesian lender, Bank Central Asia is turning towards the latest technology and a large well-trained human resource to improve the banking experienc... 3760
Interview Dec 31 CIMB's Samir Gupta: "Digital now accounts for 48% of total product sales" In this Leadership Perspective Series, Samir Gupta, CEO, consumer banking at CIMB Group, discussed the strategy and opportunities that drive digital t... 19815
Interviews Jun 24 PVcomBank to reach five million customers in a year with AI Trinh Vinh Hien, chief technology and digital officer of Vietnam’s PVcomBank, and Ramki Ramakrishnan, managing director for Asia Pacific at Temenos,... 2463
Interviews Jan 01 PVcomBank to reach five million customers in a year with AI Trinh Vinh Hien, chief technology and digital officer of Vietnam’s PVcomBank, and Ramki Ramakrishnan, managing director for Asia Pacific at Temenos,... 1070
Conference Mar 03 Thai banks ponder a future defined by speed, collaboration and customer experience in the AI era How banks in Thailand can harness emerging technologies, reinvent collaboration and create a seamless, boundary-less customer experience.... 660
