Interviews Jan 01 Grab grows financial inclusion and its payments impact across Southeast Asia Grab’s key objectives going forward include driving increased acceptance of e-wallets, adding more big brand names to the rewards programme, and dev... 23908
Interviews Jan 01 Silent Eight’s Markiewicz: "Costs force fighting fraud to shift from people to AI" Silent Eight CEO Martin Markiewicz sees AI as a way for banks to arm themselves with better weapons to prevent financial crime... 22434
Research Note Jan 01 Retail financial services players poised to reap tangible benefits from AI Artificial intelligence (AI) is set to transform retail banking, impacting the customer journey from acquisition on through to retention. ... 8912
Research Note Jan 01 Consumers want speed – A leading-edge user experience is key to onboarding success The bank onboarding process should be fast, as the most fundamental attribute of an exceptional account opening experience is speed... 7616
Interviews Jan 01 Saxo Bank uses AI to deliver insights to traders and consumers Going beyond its roots in trading, Saxo Bank is launching a new investment platform that promises consumers better returns at a lower cost... 26758
Case Study Jan 01 Innovation comes to mortgage loans with flexible repayments The innovative Feng Yun mortgage offers a 40-year loan with fully flexible changes in repayment terms and customers can use online tools to check the ... 6400
Case Study Mar 13 Liv – A New Model for Digital Banking in the Middle East After more than a year in service, Liv developed an innovative digital banking solution for the UAE, but needs to evolve quickly to stay ahead of both... 6844
Case Study Jan 01 Innovative LED lights on cards drive volume at Taishin Taishin @GoGo is the fastest growing card in Taiwan. The bank issued 200,000 cards within the first 18 months.... 9756
Case Study Jan 01 Innovation comes to mortgage loans with flexible repayments The innovative Feng Yun mortgage offers a 40-year loan with fully flexible changes in repayment terms and customers can use online tools to check the ... 4204
Proceedings Report Jan 01 Digital transformation - An existential reality or incremental change? ... 21981
Research Note Jan 01 A voice-led future – Banking with “Alexa” and similar services become mainstream ... 15243
Interviews Mar 13 ICICI Bank’s Balakrishnan: “Going digital doesn’t mean giving away money” ... 21438
Round Up Mar 13 Highlights from the Singapore Fintech Festival – Financial inclusion to the fore ... 3111