Co-published Jan 01 Absa Bank infused a new sense of ownership and growth after split with Barclays group Despite fierce competition from its local South African peers and some Nigerian banks, Absa emerged as the Best Retail Bank in Africa... 20713
Co-published Mar 13 StanChart Ghana's ‘SC Mobile’ digital bank opens new revenue streams Standard Chartered Ghana outperformed major local rivals such as Stanbic Bank and Fidelity Bank in areas such as digital, customer experience, and ris... 10033
Research Note Jan 01 New digital entrants face off with banks in Taiwan’s retail banking market Taiwan’s retail banking market is a highly mobile and digital maturing consumer market which continues to rely extensively on community branch banki... 14685
News Analysis Jan 01 Financial health top fear in Asia amid COVID-19 spread A recent survey of 3,000 respondents in Indonesia, Japan, Korea, Philippines, Singapore and Thailand reveals that financial health beat well-being as ... 6443
Research Note Jan 01 Real-time retail payment systems in Thailand and India experience rapid growth Peer-to-peer payment themes in India, Thailand, Australia, Hong Kong and the Philippines have taken off with varying degrees of success but adoption i... 11550
Research Note Jan 01 eKYC in emerging markets opens new avenues for growth With the reprieve on know your customer regulations on certain segments, banks and new challengers are rapidly integrating eKYC into their processes t... 16682
Research Note Jan 01 Branch decline continues across markets in the Middle East, Asia Pacific and Africa Customers make decisions on primary banking relationship based on assumed needs for multiple network point convenience, even though they may patronise... 7577
Research Note Jan 01 Vietnam’s retail loan market to reach $145 billion by 2020 Between 2019 to 2022, banks will launch full digital banking blueprints, making more structural changes at the back office to tap fully into a rapidl... 22352
Datafiles Jan 01 Banks continue to hold the commercial strings in Vietnam’s rapidly developing payments landscape Vietnam is likely to emerge as a significant consumer-driven market, placing it in the Asian consuming class of Indonesia and the Philippines with a ... 10881
Current News Jan 01 LINE aims to realise its financial services ambitions with ‘Life on LINE’ The Japan-based messaging app shares its vision to the world during the recently-concluded LINE Conference 2019: To grow from a mere messaging app int... 6870
News Analysis Jan 01 NuBank one of the fastest growing digital banks in South America Within six years, Nubank reached the 12 million customer mark, becoming the sixth largest financial institution in Brazil in terms of customer numbers... 10313
Datafiles Jan 01 Regional and digital banks gained the most from Australia's banking royal commission inquiry ING and Suncorp emerge as victors from the fallout in regards to net promoter score while smaller banks are in danger to lose the most with the entry ... 9243
Research Note Jan 01 Number of digital platform outages in Australia rose sharply in 2018 Sharp rise in electronic payment incidents in Australia resulted in substantial customer disruption in 2018.... 4396
Datafiles Jan 01 Will Australian consumers ditch their big bank relationships in the face of new digital banks? Big four banks to tidy up various messes coming from renewed pressure from regulators... 8750
Case Study Jan 01 How sustainable is the e-wallet business in the Philippines? With the seemingly accelerating adoption of e-wallets, GCash, PayMaya and Grab vie or a large piece of the e-wallet pie but must first confront issue... 33454
Interview Jan 01 Liquid Group’s Jeremy Tan: “Payments is a huge industry, big platforms know the prize is worth the fight” Liquid Group founder and CEO, Jeremy Tan, describes the current payments landscape for non-bank financial institutions and believes personalisation t... 8181
Research Note Mar 13 Leading banks narrow digital onboarding gap in 2019 Banks launch end-to-end digital onboarding for comprehensive account opening... 12042
Interview Mar 13 LINE Pay’s Ko: "We aim to be part of a world's leading smart portal" LINE Pay has been aggressively expanding locations and merchants that revolve around users’ lifestyle such as convenient stores, shopping malls and ... 10898
Interviews Mar 13 Ripple’s Gupta: “There is a significant amount of movement from high street banks interested in the network.” Ripple discusses how it wants to scale its business further in the region in 2019 ... 46551
Interviews Jan 01 Standard Chartered's Gorriz and Kundu: "Delivering digital solutions in 5 seconds" Customised services, leveraging augmented intelligence and delivered quickly, are essential for meeting the needs of consumers and corporates alike... 5885
